Doña Ana Community College is offering a number of classes for the Fall Semester that will boost your knowledge of the major social media platforms. Most of the classes offered can be taken online.  For more information about these and other classes contact the Community Education Department at (575) 527-7527, by email to commed@dacc.nmsu.edu or download the Fall 2013 Catalog.

e-Marketing Essentials Certificate
Come get a fundamental yet advanced introduction to eMarketing, including improving e-mail promotions, analyzing your Web site traffic, doing search engine optimization, and how to successfully employ online advertising. Relevant for any type of organization, including businesses, companies, non-profits, and government agencies. No eMarketing experience or expertise is necessary. If you are already at an advanced level, your instructors are experts and can provide the latest, most advanced information and answer your toughest questions.

Managing Social Media Platforms Certificate
 Different social networks have distinct characteristics, different features, and are used to develop a two-way communication and marketing strategy for your organization. Get a skill set for working and managing different social media platforms. Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.  You will get a firm foundation in Twitter, LinkedIn, and Facebook platforms. Come away with both an understanding of these social networks and practical, how-to techniques to integrate social networks into your organization or business. Your instructors are outstanding practitioners who also speak, write, and train others on social networks.

Social Media for Business Certificate
Get in on this exciting and growing way to communicate, market, and serve your customers and clients. For businesses, nonprofits, government, and other organizations. From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover
the new principles of communication that apply across all networks, how these specific social networks work, and the possible uses for your organization. Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.

Video Marketing Certificate
Video marketing is the latest new marketing trend. Shoppers who viewed product videos were 144% more likely to add the product to their cart. Video with good SEO has a 53% higher chance of showing up on page one of Google searches. When done correctly, video can tell a story, and stories connect people. Video also leads to an emotional ‘trigger’ that plain text cannot do.

Advanced Inbound Marketing
Get under the hood of inbound marketing and learn how to monitor, measure, and manage the integrated results of your inbound marketing activities at a more advanced level.  We’ll focus on the data that actually matters and how it is influenced by visitor/user engagement.  Gain deeper insights into user behavior; learn how to track meaningful conversions, measure visitor engagement, and how to use landing pages more effectively – including how to create forms that get results.

Advanced Mobile Marketing
Come get the knowledge needed to implement a mobile marketing plan for your organization. Find out about proximity marketing, mobile marketing metrics, and developing a mobile marketing campaign.  Learn how to promote your app on the Web, building a landing page for your app, and advanced tracking of your application usage.  Then take home a blueprint for creating guidelines and standards for your mobile marketing effort, and how to measure its success.  You will leave this course with the knowledge to implement a mobile marketing plan for your organization.

Boosting Your Web Site Traffic
Acquire the basic skills to boost your Web site traffic, including how to analyze your visitor traffic, how to use search engine optimization to get greater visibility and exposure in Google searches, and how to redesign your Web site copy to increase your visitors and results.  No experience necessary, but if you are at an advanced level, your instructor is an SEO expert and can answer your toughest questions as well.

Content Marketing
You have a website, but why will your customers want to come back or buy something or take action? Do you really know who you are selling to? Do you know what you want to say to them? Do you know how you want to say it?  Discover ways to identify who your ideal audience is. Learn how to create content that is engaging and purposeful. Find out what you want to say to them. Explore where you want to say it. And finally, find out how you want to say it.  In one month, you will be better equipped to create your own content marketing strategy and create a content-rich Web site that exceeds the needs of your visitors

Creating Cell Phone Apps for your Business
It seems that nearly everyone is carrying and using a smart phone these days.  Smart organizations across the globe are investing in building smartphone applications.    The challenge with traditional smartphone applications is that development is highly technical and very expensive.  In this four-week course, we will provide you with step-by-step instructions on how non-technical users can build, deploy and market smartphone applications across Android and iPhone platforms.  This course is ideal for business owners and executives who want to understand how smartphone applications can be inexpensively built and also for technical users who want to understand how to quickly deploy smartphone applications. At the end of this course, each participant will discover how easy they can build smart phone applications for their businesses, without any of the programming which is normally required.

 Facebook for Business
Find out what goes on behind the scenes on Facebook Pages and how to increase the chances that your message is seen and acted on. Discover new tools and proven techniques to increase business and expand your reach.  Discuss how to adapt your marketing message for the Facebook platform and how to integrate Facebook across all marketing areas.  This is an advanced class and assumes you have started a page on Facebook and have some basic knowledge of the platform. It includes the most current updates Facebook has made to pages.

Google Analytics
If you are not reviewing your Web site statistics, then you are missing several key opportunities to profit from your Web site traffic. Aimed at non-technical users, you will go through all the key techniques and how to use Web site analytics using the world-standard Google Analytics, a free online tool.  You’ll understand your visitor traffic better, learn how to calculate return on investment (ROI) for your online advertising, and find out how to get more conversions and sales from your Web site visitors. A must for anyone serious about leveraging more success from their Web site.

Improving Email Promotions
Discover new ways to improve your email promotions, including when to email, what to email, and testing email copy.  Then find out how to analyze your email response rates, including getting the bench marks for open rates and click through rates.  Learn how to improve your email promotion and responses with tracking and testing. Get a basic introduction to email promotions. If you are advanced, your instructor is an email expert and can answer your toughest questions as well.

Integrating Social Media in Your Organization
Gain a practical strategy and techniques for implementing social networks for your organization or business.  Learn how to create your own private social network, using Ning, work socially using Google Docs and calendars, and move your Web site to an interactive Web 2.0 site.  Your instructor will help you choose which social network tools are right for your situation, and help integrate them into your Web site to develop a social networking strategy for your organization.  Find out what you can be doing, what you should be doing, and create a plan to integrate social networks into your communication and marketing plans.

Introduction to Inbound Marketing
Inbound marketing is a process of using your Web site in a way that it attracts visitors naturally through search engines, the blogosphere, and social media.  The average human today is inundated with more than 2000 outbound marketing interruptions per day – and we’re all figuring out how to block them.  Discover how to attract customers to your site, what kind of content to share with them, how to use landing pages and forms to collect names and email addresses, and how to implement lead-nurturing campaigns that result in sales.

Introduction to Social Media
Get involved in the move from in-person to online communication. Learn what social media are and their role in your business and personal life. Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment, and serving customers and clients. Explore the options for your organization. Look at case studies of what other organizations are doing. Let your instructor guide your exploration of Facebook and YouTube. For anyone interested in social media.

LinkedIn for Business
LinkedIn is the most popular business social network and the Web site for professionals to network, build business relationships, and provide or receive referrals. Most people rarely get beyond setting up a profile, and therefore miss out on all the advanced features that have come to make LinkedIn so popular.  Learn how to set up your profile so that it gets noticed by others. Discover how LinkedIn can be used to generate leads, recruit new employees, and find new jobs. This class will cover all the intricacies of LinkedIn to help you create, customize, and optimize your presence on LinkedIn.

Marketing Using Social Media
Develop a two-way communication and marketing strategy for your organization using social media. Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging. Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business. You’ll find out the advantages and disadvantages of each, and learn what’s right for your work and kind of organization.

Mobile Marketing
More than half of U.S. consumers who’ve made purchases on their smartphones have done so in response to mobile marketing messages, with smartphone sales exceeding $420 million in 2011. The way consumers are interacting with brands and connecting to the world is changing because of mobiles.  Find out about location-based marketing, mobile payments, QR codes, applications, and mobile coupons. You will learn how mobile marketing can increase your capabilities to retain current customers and gain new ones.

Online Advertising
Get the keys to making online advertising work for you and your organization.  See how pay-per-click advertising with Google AdWords works.  Find out how to test low budget Adword campaigns. Learn how you can target local audiences.  Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach.  No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well.

Twitter
Twitter is a hot social media platform these days – and everyone seems to be using it. Learn the best way to take advantage of the unique opportunities Twitter offers – and discover the best ways to create relationships and network with your key constituents. You will find out the best – and easiest – techniques for successful interactions in the Twitterverse.

Video Marketing
Sight, sound, and motion are much more compelling than static words on a page. Video is very hypnotic and it quickly speeds up the “know, like, and trust,” factor with your audience.  You will discover how to use simple online video to quickly bond with your viewer, drive traffic to your Web site, boost business, and build brand awareness.  Find out how to shoot simple, effective videos without costly or fancy equipment or savvy technical skills.  Discover the secrets to creating content that commands attention.  Learn how to dominate Google and YouTube with your video and to strategically use YouTube to market your business 24/7 — even while you sleep.

YouTube for Business
Increase your business with YouTube, the online video site and now the second largest search engine. Discover the power of video for your organization, and how to use video as a marketing tool to reach and serve more people.  Find out what types of video work best on YouTube, how other business organizations are using YouTube, how to create your own YouTube channel, and the techniques of adding captions, annotations and other extra features.  After attending this course you will take back proven strategies and techniques for making YouTube work successfully for your organization.