The New Mexico Borderplex offers a young, talented and affordable workforce, many of whom are bilingual. New Mexico State University’s main campus enrollment is over 17,000, of whom 47% are minority students. Coupled with lower operating and real estate costs, the business and financial services cluster has experienced increased activity in Las Cruces. The current customer service employment accounts for over 2.15% of the total labor force.
Doña Ana County has a well established base of firms in the business services cluster, including Sitel, Allstate, Empereon Marketing, Convergys, VMC, Vangent, Cyracom, and Research Data Design. The primary function of these centers is providing a customer service component to large national brands. Some centers focus on translation services and find value in Doña Ana County’s great Spanish-English bilingual population. Over 30% of the labor force speaks English and another language “very well”.
Doña Ana Community College offers a number of customized training programs, including call center representative training, enabling new centers to train for specific job descriptions in a short time frame. Additionally, with our partners at the New Mexico Workforce Solutions, we will continue to develop strong candidates for these operations and their future success.
Call us today to find out if the New Mexico Borderplex is the Right Space for your business services operation.